How To Shop

This is an extra guidance on how to shop at Chi • Chi


To create an account, simply click on Login/Register and fill in your details.

By registering with Chi • Chi, you’ll be able to enjoy the benefits of:

  • Save and manage your payment methods and addresses for a quicker checkout.
  • Add the items that you love to your personal Wishlist.
  • Review and track your past and present orders, as well as your return requests.

If you have forgotten your password follow the Forgotten Password instructions on the after clicking on the 'Sign in' page.

You can also sign up to receive our newsletter during registration or simply by entering your email address and clicking 'Sign Up' at the bottom of any page.


In our website you can shop in a number of ways. Browse the site using the drop down menus or if you know exactly what it is you’re looking for, you can use the search tool which is always located at the top right of the page.


Here you can shop multiple items from our own brand or different brands all at once. 

  • Using the search function, enter the product name or category you are interested in and use the filters to refine the results.
  • Alternatively, you can use the product categories (e.g. Shells > Long Sleeve Shells) to find the item you are looking for.
  • Once you’ve found an item, simply select your size/color and click ‘Add to Bag’.
  • You can review the items in your shopping bag by clicking the icon in the top right hand corner, where you can then continue to checkout.
  • Register your details.
  • Enter your delivery details and select your preferred delivery option.
  • Enter the billing address that the payment method is registered to.
  • Click ‘Continue To Payment’ and enter your credit card or PayPal details under ‘Checkout’.
  • Click ‘Proceed To Review Your Order’ and check all details are correct and then complete your purchase.

In case you need more assistance, please contact us at or call us on +1 (718) 759-6440.